ALLO for Zid merchants — an Arabic voice agent for your store's calls
A growing Zid store gets more calls than it can comfortably answer, and most of them are the same few questions. ALLO is an Arabic-first AI voice agent that picks up every one in native Saudi dialect, day or night, and brings your team in when a person is genuinely needed.
Every call answered, in Saudi dialect
These are the questions a store hears every day. ALLO answers them on the phone, around the clock, and hands over to your team when a person is genuinely needed.
- “Where has my order reached?” — the call every store gets most
- “When will it arrive?” and questions about shipping
- “I want to exchange or return something” — and how that works
- “Do you have this in stock?” and questions about options or sizes
- “Was my payment received?” — including mada, Tabby and Tamara
- “Are you open now?” and how to reach a human
Live on your phone line in about a week
No new habits for your team, and no change to how customers reach you.
- We connect a phone number to your ALLO agent — port your existing number or start fresh.
- We set the agent up around your store: your products, policies, hours and tone of voice.
- It answers in Saudi dialect and handles what it can on the spot.
- Whatever needs a person goes to your team, with the conversation already summarised.
A written record of every conversation
Calls are captured automatically, so you can see what customers actually ask for without listening back to anything.
- Full transcript of the conversation
- Topic classification, so you can see what customers ask about most
- Quality score and sentiment for each call
- Recording and archive you can search later
Common questions
Does ALLO connect to my Zid store?
Yes. ALLO integrates with Zid, so the agent works with your store rather than sitting beside it. Talk to our team about what that covers for your setup.
Does it really speak Saudi dialect?
Yes. ALLO is Arabic-first and built for the Saudi market, so the agent speaks naturally rather than in the stiff, formal style customers associate with automated phone systems.
What if a customer asks something the agent can't handle?
The call is handed to your team along with a summary of the conversation so far, so the customer never has to start over.
Is my data kept in Saudi Arabia?
Yes. ALLO is PDPL-compliant and data is hosted in-Kingdom.
How quickly can we start?
A typical deployment is live in around seven days.
Hear it for yourself
The fastest way to judge an Arabic voice agent is to talk to one. Message ours on WhatsApp, or book a short call with our team.