Your Zid customers keep asking “Where’s my order?” AI looks up the order and answers them.
It connects to your Zid store, reads orders and products directly, and answers on WhatsApp and phone calls in natural Saudi Arabic, 24/7. Not a chatbot.
or have us call you
Prefer a meeting? Book a 30-minute demo- Reads from your Zid store
- WhatsApp and calls
- Live in 7 days
Wrong colour arrived. A person, please
AI agentListeningReading your storeAnsweringDone
Sorry about that. I’ve passed you to the team with the details.
Your store’s orders and products
Order 7302White sneakersShippedSent the tracking link
ProductOud perfume, 100 mlIn stockAdded to the cart
Order 7288Classic abayaDeliveredOpened a return
Order 7295Wireless headphonesDeliveredHanded to staff
- Your data stays in Saudi Arabia
- PDPL-compliant
- Full audit trail on every call
Up close
And every question is a full conversation.
Tap a question and watch it read your store, answer, and act.
- Reads the status, the size and the policy from your Zid store
- Writes to the customer on WhatsApp, or talks to them on a call
- Then acts: a tracking link, an item in the cart, a return, or a handover
Where’s my order? I placed it three days ago

Order 4821
Oud perfume, 100 ml
- Status
- Out with the courier
- Delivery
- Tomorrow
Tracking linkSent the tracking link
Order 4821 left with the courier today and arrives tomorrow. I’ve sent you the tracking link.
AI agentListeningReading your storeAnsweringDone in seconds
In plain terms
What it reads from your store, what it does, and where it stops.
No surprises. This is what it sees, what it does, and what it leaves to your team.
Reads from your Zid store
- Orders and their status
- Shipping and the tracking link
- Products and prices
- Sizes and stock
Does by itself
- Sends the customer the tracking link
- Adds the product to the cart
- Opens a return request
- Hands over to staff with a summary
Leaves to your team
- Complaints, exceptions and your key customers
- It never invents discounts, stock or delivery dates
- Every chat and call is recorded for you to review
How we start
Running on your Zid store in 7 days.
You give us the store. The setup is on us.
Day 1
We connect your store
We connect your Zid store, so it reads your products, orders, and shipping and return policies.
Day 3
You try it yourself
You ask it as a customer would, on WhatsApp or by calling, and we adjust the answers and tone until you like them.
Day 7Live
It answers your customers
It starts answering your store’s customers on WhatsApp and calls, 24/7.
Then
We stay with you
You see every chat and call in one dashboard, and we keep improving the answers.
Pricing
A clear price, and a demo on your store before you decide.
Starter package
fromSAR 1,200a month
- Connects to your Zid store and reads orders and products directly
- Answers WhatsApp and calls 24/7, even while you sleep
- A demo on your own store before you decide
A retail chain or a large brand? Book a 30-minute meeting
FAQ
What Zid merchants ask us
Does ALLO connect to my Zid store?
Yes. ALLO connects to your Zid store and reads orders and products directly, so it works with your store rather than sitting beside it. It gives a customer their order status and the tracking link, answers on sizes and stock, adds an item to the cart, opens a return, and brings your team in when a person is needed.
How much does it cost?
The Starter package starts at SAR 1,200 per month. Message us on WhatsApp and we will size the right plan for your store after a short demo.
Does it answer WhatsApp, or phone calls?
Both. One AI answers your store’s WhatsApp and its phone calls, in natural Saudi dialect, day or night.
Does it really speak Saudi dialect?
Yes. ALLO is Arabic-first and built for the Saudi market, so it speaks naturally rather than in the stiff, formal style customers associate with automated phone systems.
What if a customer asks something it cannot handle?
The chat or the call is handed to your team along with a summary of the conversation so far, so the customer never has to start over.
Is my data kept in Saudi Arabia?
Yes. ALLO is PDPL-compliant and data is hosted in-Kingdom.
How quickly can we start?
A typical deployment is live in around seven days.
Let your Zid store answer its customers.
AI reads your store and answers your customers on WhatsApp and calls, and goes live in 7 days. Get a demo on your store and see for yourself.
or have us call you
Prefer a meeting? Book a 30-minute demo