ALLO for Salla merchants — an Arabic voice agent for your store's calls
Running a Salla store means the phone rings all day with the same handful of questions. ALLO is an Arabic-first AI voice agent that answers those calls in native Saudi dialect, around the clock, and passes the caller to your team the moment a human is genuinely needed.
Every call answered, in Saudi dialect
These are the questions a store hears every day. ALLO answers them on the phone, around the clock, and hands over to your team when a person is genuinely needed.
- “Where has my order reached?” — the single most common call any store gets
- “When will it be delivered?” and questions about the shipping company
- “I want to exchange or return an item” — what the steps are
- “Is this product available?” and questions about sizes or variants
- “Did my payment go through?” — including mada, Tabby and Tamara
- “What are your working hours?” and how to reach a person
Live on your phone line in about a week
No new habits for your team, and no change to how customers reach you.
- We connect a phone number to your ALLO agent — your existing number can be ported, or you can start with a new one.
- We build the agent around your store: what you sell, your policies, your working hours, and how you speak to customers.
- The agent answers in Saudi dialect and resolves what it can on the call.
- Anything that needs a person is handed to your team, with the conversation already summarised.
A written record of every conversation
Calls are captured automatically, so you can see what customers actually ask for without listening back to anything.
- Full transcript of the conversation
- Topic classification, so you can see what customers ask about most
- Quality score and sentiment for each call
- Recording and archive you can search later
Common questions
Does ALLO connect directly to my Salla store?
Not yet — a deeper Salla integration is currently in development. Today ALLO works on your phone line: it answers your store's calls in Saudi dialect using the information we set up with you about your products, policies and hours. If you'd like to be told when the direct Salla integration is ready, tell us and we'll add you to the list.
Will it actually sound Saudi?
Yes. ALLO is built Arabic-first for the Saudi market, and the agent speaks in natural Saudi dialect rather than the formal, robotic phrasing customers are used to from traditional phone menus.
What happens if the agent cannot answer something?
It hands the call to your team. Nothing is left hanging, and the person picking up gets a summary of what was already discussed, so the customer doesn't have to repeat themselves.
Where is my data stored?
ALLO is PDPL-compliant and customer data is hosted inside Saudi Arabia.
How long does it take to get started?
A typical setup goes live in about seven days.
Hear it for yourself
The fastest way to judge an Arabic voice agent is to talk to one. Message ours on WhatsApp, or book a short call with our team.