Industries
Trusted across industries
Modern Intelligent Solutions runs Arabic AI agents for healthcare, retail, real estate, automotive, education, fintech, insurance, hospitality, and logistics across Saudi Arabia and the Gulf. One agent across voice, WhatsApp, and web — in your language, on your stack, with clean handoffs your team can trust.
We design deployments with Saudi data residency and PDPL considerations in mind; exact setup depends on the customer's requirements. Most teams are live in days—without replacing your people.
Healthcare
Let your reception team focus on the most important cases, while repeated questions, confirmations, and follow-ups are handled by the AI agent. It helps patients book, reschedule, understand pre-visit instructions, and confirm attendance quickly and clearly. Built for clinics and medical centers that receive high daily call and message volume.
Key use cases
- Appointment confirmations and no-show reduction
- Appointment booking, changes, and cancellation
- Answering repeated patient questions
- Patient reminders before visits
- Routing cases that need staff
- Post-visit patient follow-up
Retail & e-commerce
Your customer asks about size, availability, shipping, exchanges, or order status. The AI agent answers immediately and helps them complete the next step instead of waiting for support. Built for e-commerce stores, brands, and retailers that receive frequent questions about products, orders, and offers.
Key use cases
- Product and sizing questions
- Product availability online or in-store
- Order and shipment status
- Delivery detail changes
- Returns and exchanges
- Offers, loyalty points, and abandoned carts
Real estate
In real estate, a delayed reply can lose a ready buyer. The AI agent answers inquiries, captures lead details, and schedules viewings and follow-up without delay. Built for developers, brokerages, and real estate marketing teams handling high volumes of sales, leasing, pricing, and location questions.
Key use cases
- Sales and leasing inquiries
- Unit availability and offers
- Viewing appointment scheduling
- Sending property location and details
- After-hours lead follow-up
- Routing serious buyers to sales
Education
Reduce pressure on admissions and registration teams, and help students and parents get clear answers at any time. The AI agent handles repeated questions about registration, fees, schedules, dates, and admission requirements, then routes special cases to the right staff member.
Key use cases
- Admissions and enrollment questions
- Course schedules and program info
- Fee and payment assistance
- Admission requirements and documents
- After-hours and peak-volume support
- Routing students or parents to the right department
Fintech
Help customers complete requests faster, from repeated questions to payment reminders, bills, and account setup. The AI agent organizes requests, explains next steps, and routes sensitive cases such as verification or suspected fraud to the right specialist with a clear conversation summary.
Key use cases
- Payment and bill reminders
- Account and service questions
- Fee explanations and required steps
- Account setup or data updates
- Request and appointment follow-up
- Verification and fraud-risk escalation
Automotive
Every question about a car, offer, service appointment, or test drive needs a fast reply. The AI agent helps you respond immediately and route the customer to the right department. Built for dealerships, showrooms, and service centers handling high volumes of questions about available vehicles, offers, service, warranties, and spare parts.
Key use cases
- Vehicle and specification questions
- Available vehicles and offers
- Test drive booking
- Service appointment booking
- Warranty and after-sales service
- Spare parts questions
Insurance
Organize customer requests from the start, and let your team focus on claims and cases that truly need review. The AI agent helps receive claims, collect basic information, explain coverage, follow claim status, and request missing documents before escalation.
Key use cases
- Claim intake
- Claim status follow-up
- Coverage and policy questions
- Renewal offers
- Missing document requests
- Escalation of complex cases
Hospitality
Hotel guests may ask before arrival, during their stay, or after checkout. The AI agent answers at any time and helps them get the information or service they need quickly. Built for hotels, resorts, and serviced apartments that want to improve the guest experience while reducing pressure on reception and customer service.
Key use cases
- Booking and booking changes
- Check-in and checkout policies
- In-stay guest requests
- Services and facilities
- Multilingual guest support
- Post-checkout satisfaction follow-up
Logistics
Reduce “where is my shipment?” calls and help customers and partners know shipment status and the next step without waiting. The AI agent helps logistics and shipping companies track shipments, update delivery details, handle delays, and prepare the required information before routing the case to the right team.
Key use cases
- Shipment tracking
- Expected delivery time
- Delivery time or address changes
- Delay and exception handling
- Proof of delivery and documents
- Order coordination between customers and partners
Put your AI agent to work this week.
Answer calls, capture leads, and handle WhatsApp in Saudi Arabic. Live in days, with Saudi data options and a pilot-first rollout.
Or book a demo