Enterprise Voice AI Platform
Your contact center is overwhelmed. Our Voice AI handles thousands of Saudi dialect calls — without hiring more agents.
Modern Intelligent Solutions deploys Arabic-native voice agents that answer calls, resolve requests, and hand off to chat and email — all without a human in the loop until it's truly needed.
Understands Saudi dialect natively — no accent training required
Deployed for government agencies and enterprises across the Gulf
One platform: voice answers, chat confirms, email follows up automatically
Live Call Snapshot
AnsweredScheduledEscalated
Callerالسلام عليكم، أبي احجز موعد
Agentهلا بك، أكيد. ممكن اسمك ورقم الجوال؟
SystemOutcome recorded. Follow up sent via chat and email.
Built for Enterprises and Government
Native Saudi dialect voice agents
Secure scalable deployments
Designed for high call volume operations
Trusted by government agencies and enterprises across Saudi Arabia
Interactive Voice Agent Demo
Try a live voice experience and see how our agent handles real conversations in Saudi dialect.
Click the button to start talking
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What our voice agents handle — in Arabic, at scale
From the first ring to the final confirmation, our agents complete the full workflow.
Operations
Appointment Booking
Booked & confirmed in one call
Voice answers in Saudi dialect, confirms details, and sends WhatsApp and email confirmations — no receptionist needed.
Support
FAQ Resolution
Resolved on first contact
Resolves common questions on the first call and shares links, PDFs, or forms via chat automatically.
Support
Complaint Intake
Categorized & routed instantly
Captures the full complaint, tags it by category, and routes to the right team with a structured summary.
Sales
Inbound Lead Qualification
Qualified & follow-up booked
Qualifies every inbound inquiry in real time and books follow-up appointments without human delay.
Operations
Order Tracking
Status sent via WhatsApp
Pulls live order status and sends updates and receipts via WhatsApp and email automatically.
Real Estate
Real Estate Intake
Requirements captured, viewing scheduled
Captures buyer requirements, schedules viewings, and triggers document collection — all in one call.
Specialized solutionOpenClinic
Full clinic call automation
Clinic-focused voice AI that answers calls, books appointments, and sends confirmations and reminders.
View OpenClinic.ai Operations
Post-Call Surveys
Feedback collected & sent
Collects structured feedback at the end of the interaction and sends follow-up forms automatically.
How a call becomes a completed workflow
No dropped calls. No lost context. Every interaction tracked from ring to resolution.
01
The agent answers in Saudi dialect
Picks up immediately, understands the request in Arabic, and begins the workflow.
02
Chat and WhatsApp complete the action
Confirmations and follow-ups sent automatically while the caller is still on the line.
03
Your systems are updated in real time
Connects to your CRM, ERP, or scheduling system and logs the outcome via API.
04
A human steps in only when it truly matters
Edge cases escalated with full call summary — your team never starts blind.
Artifacts produced
TranscriptStructured summaryCRM updateTicket createdWhatsApp confirmation
Example: Clinic appointment
- Caller asks to book
- Agent confirms and sends WhatsApp
- Appointment logged in system
Works with the tools your teams already use
No ripping and replacing. Our voice agents connect directly to your CRM, ERP, ticketing, and messaging systems via API — so call outcomes are logged automatically, without manual data entry.
COMPANY DATA
CRM SYSTEMS
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DOCUMENTS & FILES
EMAIL & CALENDAR
TICKETING & SUPPORT
COMMUNICATION
Voice AI Agent
COMPANY DATA
CRM SYSTEMS
DOCUMENTS & FILES
EMAIL & CALENDAR
TICKETING & SUPPORT
COMMUNICATION
Integrates with Qoyod, Zoho, HubSpot, Freshdesk, WhatsApp, Google Workspace, and more.
Don't see your system? We connect to any platform with an open API.
All product names and logos are trademarks of their respective owners.
Enterprise and Government ready deployments
Security first architecture built for operational risk control
Role based access and auditability for teams and oversight
Deployment options including cloud or private environments
High availability and monitoring readiness for critical operations
Integration friendly with CRM, ERP, ticketing, and scheduling tools
Deployment highlights
Voice led workflows with controlled handoffs to chat and email
Clear escalation paths and human takeover patterns
Logging and visibility designed for operational teams
Operations
High volume ready
Control
Role based access
Deployment
Cloud or private
Backed by
Questions enterprise and government teams ask us
The platform is built natively for Saudi Arabic dialect, including regional variations commonly found in Riyadh, Jeddah, and the Eastern Province. It also supports Modern Standard Arabic (MSA) and can be configured for Gulf dialects including Emirati, Kuwaiti, Bahraini, and Qatari. English is fully supported as a secondary language. No dialect training is required from your team — the models are pre-trained on real Saudi conversational data.
Yes. The platform is designed with government procurement standards in mind. We support private cloud and on-premise deployment options for agencies that require data residency within Saudi Arabia. Role-based access controls, full audit logs, and call recording with retention policies are all available. We have active deployments with Saudi government entities including SWCC and the General Directorate of Border Guards.
Ready to stop losing calls to hold queues and missed follow-ups?
Book a 30-minute demo. We'll show you a live call handled in Saudi dialect — using a workflow built for your industry.